Community Transit’s first real-time bus information feature was officially turned on this week when the next bus signs at Swift stations went live.
These signs count down to the arrival of the next Swift bus, e.g., 12 minutes, 6 minutes, etc.
When the bus is 1 minute away from the station, there is an audible chime and the signs say “Due.” After the bus departs, the signs start counting down to the arrival of the next Swift bus.
Because this is new technology, there will be a period of adjustment. The signs may not display correctly all the time. We already know that the audio chime at 1 minute may have some volume issues. That is something we are working to correct. Also, the timing of the chime has not always been exact in testing. We will continue to monitor that as well.
If you notice an error such as the bus not arriving at the displayed time, or the chime not working, you can help us improve the system by calling (425) 353-RIDE (7433) or sending a note to email@example.com.
Within a few weeks, next bus signs will be operational at the three largest transit centers: Ash Way, Lynnwood and Mountlake Terrace. This fall we will be launching a real-time bus departures feature that riders can access by phone, desktop computer and mobile devices.